Customer Relationships

Step into a world of insights with Bob Bolak, a seasoned networking expert, and explore the keys to thriving in the trade show arena.

Join us on this journey to event success and discover how structured approaches, two-hour time limits, and social proof can transform your networking game. 

From forging connections that defy the limits of the transaction to infuse every interaction with the magic of storytelling, Will Guidara unravels the threads of thought that have woven his path to success.

As a construction business owner, you need a solid sales strategy that enables you to cultivate enduring relationships with your customers. In this episode, we'll discover the key solution to achieving sustained success in your sales efforts - fostering long-term client partnerships.

Making buyer-focused conversations happen consistently takes practice. Why? Well, unfortunately, we often fall into the trap of making the conversation about us, our stuff, and our company’s track record. The fact is, we’re hard-wired to do that, for the simple reason that we’re human beings.

The goal of creating a better buying experience is to make it easier for people to buy. In this podcast, we will discuss the importance of follow-up after an initial discovery call or demo, and how sales reps can use tools like Qwilr to progress conversations.

What do you do when a buyer or a prospective buyer says something aggressive or confrontational? What’s your very first instinct? How often do you act on that instinct? What happens when you do?

As a salesperson, it is important to be aware of the risks that buyers face when purchasing a property. In this video, we discuss some of the best practices you can implement in order to reduce the risk for your buyers.

Sales are all about relationships. To be successful, you need to be able to build trust and rapport with your potential customers. And one of the best ways to do that is by reading other people.

Have you ever noticed that some people jump to quick conclusions, don’t like to get bogged down with details, and like to take the 30,000-foot view of issues? Or that others prioritize making and keeping friends? Or that still others just don’t like change and conflict, and want to avoid making decisions?
Have you ever noticed that there are some people who want all the details before they act? That they may even suffer from “paralysis of analysis”?